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Suspending / Unsuspending / Deleting your Digital Certificate
Suspending / Unsuspending your
Digital Certificate
IMPORTANT
- If you Suspend a non-issued
Digital Certificate, then the process of issuing that particular Digital
Certificate halts until the Certificate is Unsuspended.
- If you Suspend an issued Digital
Certificate and your Customer has already installed that Certificate on his/her
Web Server, then Suspending the Certificate would not hamper the working of this
Digital Certificate. However, your Customer will not be able to manage his
Certificate from his Control Panel until this Suspension is removed.
Follow the instructions mentioned
below to Suspend / Unsuspend your Digital Certificate:
- Login into your Control
Panel, search for the Digital Certificate and proceed to the Order Details view.
Click here to find instructions to accomplish this >>
- Click the Suspend/Unsuspend
link.
- Here,
- If you wish to Suspend the
Service, you would have to select the checkbox for Suspension and enter the
Reason for Suspension.
- If you wish to Unsuspend the
Service, simply deselect this checkbox.
- Click the Update button.
Deleting your Digital Certificate
IMPORTANT
- Deletion of a Digital Certificate can be only accomplished once a Certificate has been issued. Prior
to issuance, you may simply cancel your Order.
Click here to know how to cancel a Digital Certificate Order >>
- Cancelling an Order always leads to a
refund being processed for your Order.
- Only when a
Digital Certificate is deleted within 25 days of it's issuance, is a refund
processed.
- The Digital Certificate needs to
deleted by you, in case your reissue request is rejected and the Digital
Certificate is Revoked by thawte.
You can delete a Digital Certificate
by following the steps mentioned below:
- Login into your Control
Panel, search for the Digital Certificate and proceed to the Order Details view.
Click here to find instructions to accomplish this >>
- Click the Delete link.
- Click the Confirm Deletion
button if you are sure that you wish to delete your Digital Certificate. In the
popup, enter YES (in capital letters) and click the OK button
to complete the process.
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